Resume

Geoff Allen

Product Designer · UX/UI Designer

Product Designer with 10+ years creating research-driven web and mobile products across healthcare, fintech, SaaS, and enterprise. I turn complex business requirements into clear, accessible interfaces — and I build the design systems that keep them consistent.

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Details

Location
Festus, Missouri
Portfolio
geoffallen.me
01

Overview

I work at the point where research, systems, and craft meet: discovery that names the real problem, an information architecture that holds up, and interface work that developers can ship.

Most of my recent work pairs design with AI tooling — using Vercel v0, Claude Design, and an AI-ready component library to move from research finding to working interface faster, without letting quality or accessibility slip.

Core competencies

  • UX/UI & product design
  • AI product design
  • User research & usability testing
  • Information architecture
  • Design systems
  • User flows & wireframing
  • Accessibility & WCAG compliance
  • Prototyping & mockups
  • Visual & interface design
  • Competitive & market research
  • Cross-functional collaboration
  • AI models & tooling
02

Experience

CSI Pharmacy

Feb 2026 – Oct 2026

Product Designer

  • Designed 10+ enterprise software features with AI tooling (Vercel v0, Claude Design): user management, patient records, scheduling, dashboards, and workflow tools that support critical business operations.
  • Built an AI-enabled design system on shadcn/ui components integrated with Claude and Vercel v0, keeping AI-generated interfaces consistent, patterns reusable, and development faster.
  • Led design of a custom CRM platform for sales operations, combining AI-assisted workflows with user-centered design to streamline daily processes.
  • Developed an AI-powered notification summarization solution with guardrails, validation logic, and prioritization rules that turn high-volume system alerts into concise, actionable insights.
Read the case study

OptumRx

Apr 2023 – Dec 2025

Sr. UX/UI Designer

  • Led the redesign of a legacy web-wrapper Pharmacy Benefit Manager in Figma, working with developers to deliver React Native experiences that improved performance, maintainability, and design quality for 63M+ members.
  • Updated and maintained legacy public educational pages, forms, and articles in Adobe Experience Manager, improving how Optum's features present to 28M+ users.
  • Coordinated UX work in Adobe Workfront and Rally across designers, accessibility specialists, copywriters, and product managers to keep projects on schedule.
  • Built an internal Figma patterns library of reusable UI and product components to improve consistency, efficiency, and WCAG 2.1 AA compliance.
  • Ran accessibility audits and applied inclusive design practice across every deliverable.
  • Received 3 Bravo award nominations for design quality and collaborative contributions.
Read the case study
03

Client work

Independent Consultant

Jun 2020 – Dec 2024

Freelance UX/UI Designer & Technology Consultant

Partnered with small organizations and founders on the work a product team usually carries: research, information architecture, interface design, and the technical build that follows.

City of Herculaneum

Municipal government · 8-month engagement

  • Led a complete digital transformation of the municipal website within 8 months, improving access to 8+ city services for 4,200+ residents — research focused on utility payments, permit applications, voter registration, and emergency services.
  • Defined information architecture and navigation through research with three user groups: residents, businesses, and city officials.
  • Managed end-to-end implementation — domain migration, hosting, and CMS setup — and built an accessible brand and visual system (WCAG-compliant logo, typography, color, iconography) across 80+ pages.
Read the case study

Fluid Design Agency

AI automation & custom software

  • Ran UX research and client discovery sessions to surface business pain points and user workflows, translating requirements into intuitive interfaces for AI-powered automation platforms and custom software.
  • Designed UI and interaction patterns for web applications, AI agent dashboards, and lead-generation systems.
  • Produced graphics, video, and brand materials for marketing automation tools and Webflow sites that improved conversion and engagement.

Commercial Technology Solutions

B2B telecommunications

  • Owned a full website redesign across discovery, competitive research, and stakeholder collaboration.
  • Redesigned a WordPress site for a B2B telecommunications provider: Figma prototypes, UX research, and analytics wired in for continuous optimization.
  • Modernized the legacy site by streamlining information architecture, sharpening visual design, and strengthening service pathways to improve customer acquisition.
Read the case study

Clovis Capital

Fintech investment platform

  • Designed high-fidelity interactive prototypes for a fintech investment platform, turning dense financial data into scannable dashboards for accredited investors.
  • Built a modular Figma product design system with reusable components to support product expansion.
  • Redesigned dashboard, authentication, deposit/withdrawal, and portfolio-analytics flows to reduce cognitive load for sophisticated financial users.
Read the case study
04

Earlier roles

Colibri Group

Feb 2021 – Apr 2023

Integrations Marketing Manager

  • Managed project intake, routing, and approvals across Development, Capital Markets, People, and Operations with Marketing Management and Creative Services.
  • Maintained project schedules, creative briefs, and tracking tools so work stayed aligned with business objectives and deadlines.
  • Supported marketing collateral: brochures, pitch decks, proposal templates, and event materials.
  • Coordinated website content updates, news stories, and portfolio additions with internal teams and web partners.

RevWork

Jun 2020 – Feb 2021

UX/UI Designer

  • Designed a new onboarding experience that lifted app engagement 72% — task-based research, pain-point mapping, and guided flows that prioritized essential feature discovery.
  • Built a UI design system of reusable components that standardized visual language and cut design-to-development cycles 40% with cleaner handoff.
  • Ran 10+ interviews and usability sessions in Lookback, turning qualitative insight into changes that raised task completion 60%.
Read the case study

Heartland Barge

Jun 2017 – Jun 2020

Marketing Specialist

  • Developed and managed multi-company websites with SEO, Google Analytics monitoring, and landing pages that drove traffic and conversions on brand.
  • Produced web copy, email campaigns, video scripts, social content, and promotional materials with clear product positioning.
  • Partnered with sales teams and external vendors on integrated campaigns, keeping messaging accurate through rigorous quality control.

Branson's Nantucket

Jun 2015 – Jun 2017

Senior Designer

  • Produced 400+ print and digital marketing materials across 4 brands to support seasonal campaigns.
  • Led billboard campaign design and production management for 22 locations, on brand guidelines.
  • Directed monthly promotional campaigns across organic and paid channels — 25% average engagement growth and a 40% conversion lift via HubSpot and Facebook Ads Manager.
  • Oversaw multi-brand rebranding, managing design deliverables across websites, signage, and collateral on time and under budget.
05

Education

Degree

University of Missouri–St. Louis

Bachelor of Fine Arts (BFA), magna cum laude

Graduated May 2011

Certifications & training

  • Google Coursera — UX Design
  • Nielsen Norman Group — AI Training
06

Tools & skills

Design software

FigmaInVisionBalsamiqAdobe IllustratorAdobe PhotoshopAdobe Premiere ProAdobe LightroomAffinity

AI tools

Vercel v0ClaudeChatGPTCopilotLovableAnythingLLMOpenWebUIOllama

UX research

User interviewsLookbackMiroFormsBaymardNielsen Norman Group

Product management

ConfluenceMicrosoft TeamsJiraRallyWorkfrontClickUpAsana

Other software

ObsidianMicrosoft ExcelHubSpotGoogle AnalyticsWordPressWebflowFramer
07

Contact

Let's talk about the hard part of your product.

Festus, Missouri · 314-698-9839 · geoffallen.me